SendMe Pro Services (“SendMe Pro,” “we,” “us,” or “our”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how it is protected, and your rights regarding your information when you use our website, services, or communications.
1. What Information We Collect
We may collect the following types of information:
Name, business name, phone number, and email address
Property location, service requests, and project details
Communication history, including phone calls, SMS messages, and emails
Billing and invoice information (processed securely through third-party providers)
Website interactions, form submissions, cookies, analytics, and tracking data
2. How We Use Your Information
Your information may be used to:
Schedule, confirm, and manage services or projects
Communicate service updates, changes, and completion notices
Send invoices, payment reminders, and confirmations
Respond to inquiries and provide customer support
Improve our services, operations, and customer experience
Send promotional or informational messages only with your consent
We do not sell or rent your personal information.
3. SMS Opt-In & Communication Details
By providing your phone number and opting in through our forms, you consent to receive automated or non-automated SMS messages from SendMe Pro Services, which may include:
Appointment confirmations and scheduling updates
Service arrival windows and job status notifications
Invoicing, payment reminders, and follow-ups
Feedback requests or important service announcements
Message frequency may vary. Message and data rates may apply.
To opt out: Reply STOP
For help: Reply HELP
Consent to receive SMS messages is not required to receive services.
SendMe Pro Services complies with A2P 10DLC, TCPA, and CAN-SPAM regulations. Mobile carriers are not liable for delayed or undelivered messages.
4. Cookie & Tracking Practices
We use cookies and analytics tools to:
Understand how visitors use our website
Improve performance and user experience
Track traffic, engagement, and form submissions
You may disable cookies in your browser settings, though some site features may be limited.
5. Data Security and Handling
We implement reasonable administrative, technical, and physical safeguards to protect your information. While we take security seriously, no method of electronic transmission or storage is 100% secure. We recommend avoiding the sharing of sensitive financial information via text message.
6. User Rights
You have the right to:
Request access to your personal information
Request corrections to inaccurate or incomplete data
Opt out of marketing communications at any time
Request deletion of your information, subject to legal or contractual obligations
To exercise these rights, please contact us using the information below.
7. Mobile Information Sharing Statement
We do not share, sell, or disclose mobile phone numbers or SMS opt-in data to third parties for marketing or promotional purposes.
Mobile information is used only for service-related communications directly from SendMe Pro Services.
8. Policy Updates
This Privacy Policy may be updated periodically. Any changes will be posted on our website with a revised effective date. Continued use of our services indicates acceptance of the updated policy.
